Business overview
Little Heart VA offers virtual business support services to businesses in New Zealand and the rest of the world. I provide flexible and scalable business support solutions to businesses, ranging from all things admin, PA/EA services, Xero admin and project management.
I love using my 20+ years of knowledge and experience as a business administrator/ project manager to make my clients’ businesses run more smoothly. If you think your business could do with a touch of German efficiency, please Get in touch for a no obligation chat.
Products and services I offer
Personal/Executive Assistance
• Inbox and diary management
• Travel and accommodation bookings
• Preparing documents such as letters, PowerPoint presentations, reports
• Appointment booking
• Reservations and bookings
• Correspondence management
• Managing your to-do-list and providing reminders
• Expense admin
• Personal appointments and tasks
Administration
• Reports (regular and ad-hoc)
• Updating and maintaining of company policies and procedures
• Xero: invoicing, quotes, statements, etc.
• Document formatting, editing and reviewing (Word, PowerPoint, etc.)
• Data entry and database/CRM maintenance
• Systems and processes: setting up and maintaining
• Proofreading
• Desktop research
• Replying to website inquiries
Project Management
• Identifying project requirements
• Creating detailed project plans for all stakeholders
• Provide key client relationship services at all stages of the project
• Assist with supplier documentation
• Create budget and keep track of project costs
• Meeting minutes
• General project administration
• Coordinating schedules, meetings and travel
My gallery
Testimonials
Freddie has a unique mix of skills that result in her delivering broad effective office and project management solutions seldom found in just one person. Her approach is flexible and practical whilst still delivering on detail. I strongly recommend Freddie. Tim Caphill, Stanley Healthcare
Freddie joined Bridge in Asia just as the business was starting. As the business was offered more and more complex opportunities, Freddie demonstrated remarkable abilities, in areas such as being able to take on any challenge, being creative in problem solving, being calm under pressure, being rigorous and rapid, being resilient and always having good spirit. She made a huge difference to the organisation - and her impact is still felt today. I thoroughly recommend Freddie to anyone needing support, no matter how big the challenge. Simon McKenzie, Bridge Partnership
Freddie is an extremely organised person who knows how to constantly juggle priorities. During our time working together Freddie always took initiative and had great instincts with sequencing the tasks in front of her. She was always dedicated and efficient in getting the job done, all the while keeping calm under pressure and a smile on her face. If I had a business that needed a virtual PA Freddie would be , a dream come true! Kerry Osborne, Mubadala Capital - Ventures, Europe
